Konica Minolta South Africa stands at the forefront of IT intelligence. Konica Minolta is the principal importer and distributor of the award winning Bizhub range of digital multifunctional printers and production presses, in addition to laser printers and business solutions.
Konica Minolta South Africa has a solid support infrastructure and distribution network in place – with 17 branches and 49 dealerships countrywide – catering for businesses of all sizes across southern Africa.
They strive to deliver excellent service as well as top of the range products on demand in an affordable and timely manner. This required an effective holistic approach that streamlined their sales team, together with their technicians and support team to improve business efficiency.
Konica Minolta faced many challenges owing to time delays, human error and escalation of costs due to the slow paper based process.
After an analysis of the business requirements, the Atajo solution assisted Konica Minolta in mobilising their systems in a real-time framework. This mobilisation of systems required full integration directly into the SAP backend system in a single customised and comprehensive enterprise application.
The solution comprised of a full mobilisation of a paper based business resulting in increased productivity, reduced travel, administration and documentation costs and improved customer satisfaction
Atajo is a multipurpose development platform integrating most backend systems and stakeholders, on the most suitable device for the business solution at hand. Atajo’s intended outcome is to mobilise business processes, increase productivity through mobilisation and reduce costs through the promotion of an ‘Eco-Friendly’ solution.
Seamless integration, secure connectivity, effective support structures and the option of full end-to-end management in both an on-line and off-line mode, whilst monitoring the usage, success and stability of the implemented solution.
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